Legal Disclosure

Information in accordance with section 5 TMG:

Dina Werthenbach
70200 Sivas / Tympaki / Heraklio / Crete

Contact:

Phone:

00306978742116

e-mail:

dinawerthenbach@iohandcrafts.com

Disclaimer

Accountability for content


The contents of my pages have been created with the utmost care. However, I cannot guarantee the contents’ accuracy, completeness or topicality. According to statutory provisions, I am furthermore responsible for my own content on these web pages. In this context, please note that I am accordingly not obliged to monitor merely the transmitted or saved information of third parties, or investigate circumstances pointing to illegal activity. My obligations to remove or block the use of information under generally applicable laws remain unaffected by this as per §§ 8 to 10 of the Telemedia Act (TMG).

 

Accountability for links

 

Responsibility for the content of external links (to web pages of third parties) lies solely with the operators of the linked pages. No violations were evident to me at the time of linking. Should any legal infringement become known to me, I will remove the respective link immediately.

 

Copyright

 

My web pages and their contents are subject to greek copyright law. Unless expressly permitted by law, every form of utilizing, reproducing or processing works subject to copyright protection on my web pages requires the prior consent of the respective owner of the rights. Individual reproductions of a work are allowed only for private use, so must not serve either directly or indirectly for earnings. Unauthorized utilization of copyrighted works is punishable. If content on this site is not created by me, the copyrights of third parties are respected. Third party content is marked as such. If you should nevertheless be aware of a copyright infringement, I ask for a corresponding note. If I become aware of any legal infringements, I will immediately remove such content.

Privacy Statement

Your personal data (e.g. title, name, house address, e-mail address, phone number, bank details, credit card number) are processed by me only in accordance with the provisions of EU data privacy laws. The following provisions describe the type, scope and purpose of collecting, processing and utilizing personal data. This data privacy policy applies only to my web pages. If links on my pages route you to other pages, please inquire there about how your data are handled in such cases.

Your personal data, insofar as these are necessary for this contractual relationship (Art. 6 GDPR) in terms of its establishment, organization of content and modifications, are used exclusively for fulfilling the contract. For goods to be delivered, for instance, your name and address must be relayed to the supplier of the goods.
Without your explicit consent or a legal basis, your personal data are not passed on to third parties outside the scope of fulfilling this contract. After completion of the contract, your data will be deleted.

 

Disclosure

According to the Federal Data Protection Act, you have a right to free-of-charge information about your stored data, and possibly entitlement to correction, blocking or deletion of such data. Inquiries can be directed to the following e-mail addresses: dinawerthenbach@iohandcrafts.com

You have the right to complain to the Data Protection Inspectorate if you believe that the processing of personal data concerning you is in breach of the GDPR.
The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Article 78 of the GDPR.

 

Cookies

Cookies are small text files that are stored on your computer and stored by your browser.
My websites use only technical cookies:
1. cookie_notice_accepted (validity: 1month)
to store consent to the cookie policy
2. wordpress_test_cookie (validity: until the end of the session)
to determine if cookies can be set
3. pll_language (validity: 1month)
to save the last selected language for the website.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, the acceptance of cookies for certain cases or generally exclude and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

 

Server-Log-Files


The provider of the pages automatically collects and stores information in so called server log files, that your browser transmits to us automatically. These are:

Internet browser type/version
Operating system being used
Referrer URL
Hostname of the accessing computer
Time of the server request

These data cannot be ascribed to specific individuals. These data are not merged together with any other data. We reserve the right to examine these data retrospectively if us concrete evidence of unlawful use are known.

 

Objection to promotional emails


The use of any information taken from the compulsory published company details for sending unsolicited advertisements is hereby rejected.The operator of these pages will take legal steps in case of unsolicited promotional information, such as spam e-mails.

 

General terms and conditions of business:

The following general terms and conditions are governed by EU law and apply to all transactions between me and a consumer in the current version valid at the time of the order.
A consumer is any natural person who enters into a transaction for purposes which is neither commercial nor for his or her independent professional activity.

 

Conclusion of a contract, storage of contract text

The following rules on the conclusion of the contract apply to orders placed on my internet shop  https://www.iohandcrafts.com:

Your contractual partner is

ΙΩ handcrafts
Dina Werthenbach
70200 Sivas/ Tympaki/ Heraklion/ Kreta

The presentation of goods in my online shop are not a legally binding contract offer on my part, but only a non-binding invitation to consumers to order goods. By ordering the desired goods, the consumer makes a binding offer for himself or herself, to conclude a purchase contract.
The offer will be accepted by e-mail.

Upon receipt of an order in my online shop the following rules apply: The consumer makes a binding contract offer by successfully passing the ordering procedure proposed in my online shop.

This order involves the following steps:

1. select the desired goods
2. confirm by pressing the button „ADD TO THE BASKET“
3. verification of the cart contents
4. pressing the button „PROCEED TO CHECKOUT“
5. entering the order and shipping address, select the shipping option and confirm the payment.
6. final check and correction of the respective input data.
7. legally binding sending of the order by pressing the button „PLACE ORDER“ or  „buy now“

Consumers can return to the previous page before finally sending the order by pressing the back button of the internet browser. You can correct input errors, or by closing the internet browser you can cancel the order process. We acknowledge receipt of your order directly through an automatically generated e-mail.

Storage of contract for purchase via my internet shop: I send you the order data via e-mail. You can access the terms and conditions at any time under: https://iohandcrafts.com/en/terms-en/#AGBen For security reasons, your order data is no longer accessible via the Internet.

 

Prices, shipping costs, payment, maturity

The prices include all price components. Due to the exemption for small businesses ( Article 39 of Law 2859/2000 ) no VAT is calculated.

Shipping costs are added. (Flat rate of 8 €)

The consumer has the option of payment by bank transfer.

In the case of payment by bank transfer, I will ship the goods as soon as the invoice amount has been entered into my account.

 

Delivery

If I have not clearly stated in the product description, all products offered by me can be shipped immediately. The delivery takes place as soon as possible. Because the goods are shipped from Crete, I can not guarantee delivery times.

The risk of accidental loss and accidental deterioration of the delivery item will be borne by the Supplier until delivery.

Shipping

Shipping by hellenic post, charged by a flat rate of 8.00 €.

Payment

Payment is made by bank transfer. Please use the order number as your intended use. Your order will be sent after receiving the money on my account.

 

Right of withdrawal


Consumers are entitled to a right of cancellation under the following conditions, where consumer is any natural person who enters into a transaction for neither commercial nor independent professional activity:

Withdrawal


You have the right to withdraw from this agreement within fourteen days without stating any reasons.
The withdrawal period is fourteen days from the date on which you or a third party named by you, who is not the carrier, took the first consignment of goods into your/their possession.

In order to exercise your right of withdrawal, you must inform me

ΙΩ handcrafts
Dina Werthenbach
70200 Sivas/ Tympaki/ Heraklion/ Kreta
dinawerthenbach@iohandcrafts.com

of your decision to withdraw from this agreement by means of a
clear statement (e.g. by mailed letter or email). You may use the attached withdrawal form, although this is not required.
The withdrawal period has been observed so long as you dispatch the notification of your exercise of the right of withdrawal prior to the end of the withdrawal period.

 

Consequences of the withdrawal

If you withdraw from this agreement, I am obliged to reimburse all payments which I have received from you, including delivery costs (excluding any additional costs resulting from your opting for a type of delivery other than the cheaper standard delivery offered), immediately and at the latest within fourteen days from the date on which I receive your notification of withdrawal from this agreement. For this repayment I will use the same method of payment which you used for the original transaction, unless something different is explicitly agreed with you; in no case will you incur any fees as a result of this repayment. I may refuse this repayment until I receive the returned goods or until you have provided evidence that you have returned the goods, whichever of these occurs first.

All goods which you have received must be returned or delivered immediately, and in any case at the latest within fourteen days from the date on which you inform me of the withdrawal from this agreement to
ΙΩ handcrafts
Dina Werthenbach
70200 Sivas/ Tympaki/ Heraklion/ Crete
Tel.0030 6978742116

The goods must be returned in their original condition, unused and in their original packaging.
This period shall be observed so long as you dispatch the goods prior to the end of the period of fourteen days.
You are responsible for the direct costs of the return of the goods.

Excepted from the right of rof withdrawal are custom-made goods which are manufactured according to the specifications of the customer or clearly tailored to their personal requirements

 

Withdrawal Form

Template Withdrawal Form



If you wish to withdraw from the agreement, please copy and complete this form and return it to me :

dinawerthenbach@iohandcrafts.com

I/We (*) hereby withdraw from the agreement which I/we (*) concluded for the purchase of the following goods:

_____________________________________________________

Ordered on(*)/received at(*)

__________________

Name of consumer (s)

_____________________________________________________

Address of the consumer (s)


_____________________________________________________

Signature of the consumer (s) (only in the case of a communication on paper)

__________________

Date

__________________

(*) Delete as applicable.

Warranty

The legal warranty regulations apply.

Contract language

Contract language is German.

 

Thanks to: agb.de